The past 18 months have seen organisations everywhere turn to technology to keep things running. Whilst websites have been the customer facing window to the world, intranets have been the inward facing information hub and video technology software has kept face to face communications in play.
Is your website giving your customer the experience they expect?
The digital world has never been more important than it is now – supporting our lives during this global pandemic. Our work and homes lives are reliant on the goods, services and entertainment that we can access online and with this increase in digital usage comes an increase in users’ expectation of great service and what a good experience feels like.