November is here and once again, so is a national lockdown. Home is where we’re at for the vast majority of our days. As with the first lockdown, the restriction in our physical freedom has shone a fresh light on the importance of digital technology and its ability to help our businesses.
Is your website giving your customer the experience they expect?
The digital world has never been more important than it is now – supporting our lives during this global pandemic. Our work and homes lives are reliant on the goods, services and entertainment that we can access online and with this increase in digital usage comes an increase in users’ expectation of great service and what a good experience feels like.